Original research
Why is another bank named on your personal loan?
Quick answer
The name on a loan site may differ from the lender on your loan. One company can market the loan while another makes it. A third may handle your payments. Check each role in your own terms. Then you know whom to ask about a bill or an error.
This 17-program sample is not the whole market and cannot predict your offer. CC BY 4.0 covers Rung-owned work, with third-party material excluded. This working report is public. Publisher review and third-party source clearance remain pending; no completed reviewer approval is claimed.
Which company does what?
Scroll across to see all columns.
| Role | What it means | What to check |
|---|---|---|
| Brand or platform | The name you may see when you shop or apply. | Where your application goes and who makes the final offer. |
| Legal lender | The company named as the lender in your loan contract. | The legal name and address on the agreement. |
| Servicer | The company that handles payments and account questions. | Where to pay and how to report an account error. |
One company may have all three roles. Or each may have its own job. Use the payment and notice details in your loan terms. If those details change, check the notice with a contact you already trust.
The legal lender can sit behind the brand
The creditor is the legal lender. The website may belong to a company that helps you apply but does not make the loan. Read the names on the final agreement.
The public rule can be fixed or variable
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| Brand | Creditor | Rule |
|---|---|---|
| Prosper | WebBank | WebBank originates all personal loans made through the Prosper marketplace in the reviewed sources. |
| Oportun | varies | Oportun, Inc. originates in New Mexico and Wisconsin. In 39 other states listed on the checked product page, loans are originated by one or both of Pathward, N.A. and Column N.A. |
| Upstart | varies | A regulated financial institution or licensed lending partner makes the loan; the specific creditor is disclosed with the offer and note. |
| SoFi | SoFi Bank, N.A. | The reviewed current disclosure identifies SoFi Bank, N.A. as the originator of SoFi Personal Loans; participating-bank referrals may be offered separately. |
| OneMain Financial | varies | OneMain personal loans are made by state-licensed OneMain affiliates; the legal creditor depends on the consumer's location and loan documents. |
| Upgrade | Cross River Bank | The current bank-partner page identifies Cross River Bank for personal loans through Upgrade. |
| Best Egg | varies | Best Egg unsecured personal loans are made by Cross River Bank or Column N.A.; the specific creditor is disclosed with the offer. |
| Avant | WebBank | The checked consumer disclosure identifies WebBank as the issuer of Avant-branded credit products and states that Avant, LLC is not the lender. |
| LendingPoint | varies | Direct-to-consumer applications may be funded by FinWise Bank, Coastal Community Bank, or LendingPoint as a licensed state lender. |
| Discover | Capital One, National Association | The current terms identify Capital One, N.A., through its Discover division, as the maker of Discover Personal Loans. |
The offer may be the first place the creditor is fixed
Check the next part of your offer
Compare the cash and total cost in your own disclosure.
Use the research to ask better questions. Check the final terms before you sign.